SERVICES
CATI & WebCATI
120 seat in-house global telephone data collection incl. WebCATI & phone-to-web
Qual & Recruitment
Focus groups, IDI's, Tele-depths, Ethnography, diaries via lists & free find
ONLINE &
COMMUNITIES
Online & email surveys from simple polls to bespoke complex communities
CAPI
Global F2F CAPI fieldwork - Exit, CLT's, Intercepts, door2door, in-street, halls
Data & Charts
Data/SPSS, Tabulations, charts, dashboards, verbatim coding & transcriptions
Social Media
Dedicated B2B & consumer campaigns for everything from qual to quant
EXPERIENCE
With over 30 years experience there isn't a B2B or Consumer audience we haven't reached. Ask us for case studies.
ABOUT US
We have one simple philosophy. To remove the hassle from fieldwork.
What we do is allow you to get on with your job as researchers. We start on time. We finish on time. We meet quotas. It's that simple.
With over 30 years of experience, a field team of over 300 & a senior team of 20+ Programmers, Client Managers, Quality Control and Administration Support there isn't an audience we haven't researched.
From lists or free find, every project is overseen by the Operations Director, as well as your personal Client Manager. Every project is reviewed and reported on daily so you never have to ask how your project is progressing. Any issues that may crop up, as they do sometimes, are always dealt with pragmatism and with a solutions based approach.
Quality of our fieldwork & data is hugely important. We have a dedicated Training & Development Manager & a dedicated QC team made up of Quality Manager + Quality Controllers, we also have the ISO20252 accreditation & full MRS Company Partner status
WHAT OUR CLIENTS SAY*
"Great as always, thank you team! Very good communication & good deliverables from a very tight timeline"
"10/10 for the Client Manager and the assistance I get. Everything is just always right and confirmed and I don't have to worry about anything. Everything is always looked after"
"I really appreciated the quick responses I received and the overall communication process. It wasn't a straightforward project and we had to work together to make sure we got as close to our quotas as possible, so the fact that the Client Manager kept me updated and worked with us was great, and definitely contributed to the success of this project. Great service overall"
*we can supply literally hundreds more quotes & references showing 10/10 ratings
CONTACT
US
Floor 2, 1850 Mill
Shaw Lodge Mills
Halifax
HX3 9ET
Tel: +44 (0)1422 360371
VISIT
US
Mon - Fri: 9am to 9pm
Saturday: 9am to 1pm
Sunday: Closed
